Privacy Policy
At Batta’s, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
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Personal details such as name, phone number, email address, and address when you contact us or place an order
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Information shared through enquiry forms, WhatsApp, or phone calls
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Basic technical data such as IP address, browser type, and device information for website analytics
2. How We Use Your Information
Your information is used to:
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Respond to enquiries and provide customer support
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Process orders and arrange delivery or installation
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Share updates about products, offers, or services (only if you opt in)
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Improve our website and customer experience
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Maintain internal records and business operations
We do not sell, rent, or trade your personal information to third parties.
3. Data Security
We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to safeguard information, no online transmission is 100% secure.
4. Sharing of Information
We may share limited information with trusted partners (such as delivery or installation teams) strictly for fulfilling your orders or services.
We may also disclose information if required by law.
5. Cookies
Our website may use cookies to enhance browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings.
6. Third-Party Links
Our website may contain links to third-party platforms such as social media. We are not responsible for the privacy practices of those websites.
7. Your Rights
You may request access, correction, or deletion of your personal information by contacting us. We will respond within a reasonable timeframe.
8. Changes to This Policy
Batta’s reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our official phone numbers or visit any of our branches.
